Joya Casino Review UK – A Comprehensive Overview of Joya Casino

Joya Casino Review UK – A Comprehensive Overview of Joya Casino

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Home » Joya Casino Review UK – A Comprehensive Overview of Joya Casino
  • New Casino Not on GamStop
  • £35,700 Welcome Bonuses
  • Fast Withdrawals
  • Players from UK Accepted
  • UK Credit Cards Accepted
  • 20% Cashback
  • VISA/Mastercard Accepted
  • Crypto Accepted
  • 50 Free Spins
  • No Deposit Limits
  • No Wagering Limits
  • 24/7 Customer Support

Joya Casino Review UK

homepage joya
homepage joya

Joya Casino is a brand-new non-GamStop online casino that burst onto the scene in September 2023. It has a modern casino look and feel, a user-friendly interface, and a soothing color scheme. From a glance, you'd think that the casino has been around for years. 

So far, Joya Casino has been pleasing getting clients through its virtual doors. Its comprehensive offering includes a vast gaming catalogue, attractive bonuses, and a VIP program. It seems as though Joya has taken the blueprint from other casinos and added some unique touches of its own. 

Joya Casino Sister Sites (Non-GamStop)

Here are the most trusted sister casinos to Joya:

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If you're considering joining a new casino, there's never been a better time. The market is flooded with plenty of quality sites. Before you decide on one website or the other, please read our comprehensive Joya Casino review. Our team has reviewed every site feature, so you don't have to. Let's get into it. 

Chipstars Casino Features (Overview) 

  • Min Deposit – £20 
  • GamStop – not registered with GamStop
  • 1st Deposit Bonus – 150% Up to £1000
  • 2nd, 3rd and 4th Deposit Bonus – £34,700
  • Payment Options – Visa, Mastercard, MiFinity, JCB, Jeton, Interac, Paysafecard, Neteller, Skrill, and eZeeWallet
  • Withdrawal Limits – N/A
  • Withdrawal Time – 1 – 3 days 
  • Languages – English, German, French, Portuguese, Finnish, Italian, Polish, Greek, Swedish, and Brazilian. 
  • Available Games – Tournaments, Minigames, Slots, Live Casino, Jackpot, and Table Games 

All Joya Casino Games 

Most gamblers state that games significantly influence their decision to join a new casino site. If you're one of these types, then this crypto casino is the site for you. Across all game categories, the website holds over 7,000 unique titles. 

Moreover, it stocks games from quality providers, not just your average slot software company. This dramatically affects how smoothly the games play, their return to player (RTP) rates, and consistency. You can filter games by provider if you prefer a specific game development company.

While many of us deem an extensive game catalog good, this is only sometimes the case. Make sure that the casino you play on values quality over quantity. Otherwise, you're left with low-quality games you don't want to play. Fortunately, Joya Casino has an excellent blend.

One of Joya's most significant advantages is its variety. The site holds games in all popular categories, like slots, poker, and table games. Plus, it's got a live dealer games section, arguably the hottest trend in the online gambling world. In the sections below, we dive deep into Joya's game categories. 

Game Slots

Any casino worth its salt has a top selection of slots. Joya Casino delivers thousands of games from leading game developers on this front. The site carries titles from over 60 companies, including big names like BetSoft, Pragmatic Play, Spinomenal, and GameArt. 

With such a large selection, you can choose slots based on your playing style. If you want low volatility, high RTP slots, you'll find thousands of them. Do you prefer higher volatility games for a bigger thrill? Again, there will be no shortage. 

Something else we appreciate about Joya Casino is that it welcomes big spenders and casual players. It also has several good “penny slots.” They may not all cost a penny like they used to, but you'll find many low-cost game slot options at Joya. 

While you may only filter the games by provider, you can search for titles. This comes in handy if there are particular games that you like. We award a final bonus point to Joya for its attractive layout that makes searching for new games fun. The designers focused on balancing functionality with aesthetics. 

Table Games

Joya's Casino game selection is good, too. Although, the layout for table games is different from most other modern casinos. Rather than having a section dedicated to various table games, there are separate tabs for Baccarat, Roulette, and Blackjack. 

This is a design element that we like about the site. Seeing as it has so many games, the more subcategories it has, the better. You can find what you want faster and easier. In terms of quality, Joya's table games are again powered by leading developers like Evolution Gaming, Get Games and Asia Gaming. 

As well as your standard table games, you can find fun variations of games, like speed baccarat and speed blackjack. You'll also find European and American roulette versions, which you might expect. 

Live Dealer Games

Live dealer games are a big part of the modern casino industry. These are live games with real dealers filmed at a casino or studio. 

Players tune into a live feed through their casino account and use the interface to place bets and communicate. Many accredit the emergence of live dealer games to the popularity of online casinos. 

Joya Casino has an excellent live dealer games section. For the most part, it does a great job on all the most popular modern casino features. What makes the live games stand out isn't just the quantity of games and betting ranges. Novelty options also give you a break from roulette and blackjack. 

The casino has fun games like Live Snakes and Ladders, Dead or Alive Saloon, and even Game Shows that you might find on TV. The best part is that you can win big on some non-traditional titles. 

Lottery Games

Lottery games are perhaps the oldest form of gambling that we know of. Online casinos and bingo sites not on GamStop have adapted this ticket-based game of chance into exciting experiences. While digital lotteries have some nuances, like bonuses and free giveaways, the numbered ticket framework remains the same. 

You, the player, buy one or multiple tickets, and when the lottery commences, you'll win if your number is pulled. Different prizes are allocated for each draw, giving you several chances to win. While you might not always play lotto games, they're a fun break from the norm.

At the time of writing, Joya Casino's lottery section is being developed. There are only two games. However, both are from reputable game studios: Ezugi and Evoplay. 


Poker tables will forever be some of the most popular locations at a casino, whether it's a brick-and-mortar establishment or a gambling site. Joya Casino's poker section gives you a comprehensive list of options. It offers a blend of live dealer games and regular online poker titles. 

For the most part, poker players prefer a particular variation, whether it's Texas Hold 'em, Five Card Poker, or even Three Card Poker, which is very popular online. Joya Casino has multiple titles in each of these categories, plus more. It's got almost 60 different poker games. 

Best Joya Casino Bonuses 

For some players, casino bonuses are deal breakers. They base their casino selection on websites that offer the best welcome bonus, giveaways, and other features that can earn them more money. Other players view bonuses as added extras but only pass a few remarks on the regular promotions. 

Whether you're a fan of bonuses or not, the Joya Casino bonus structure is hard to ignore. Rather than offering you occasional free spins, giveaways, or other cheap plugs, Joya offers bonuses and rewards that can make a difference to your winnings. Let's take a look at its best offers. 

Welcome Bonus

When we analyze casino bonuses, we first look at the welcome package. The best time to make real money at an online casino is usually at the beginning. This is because casinos give you bonus cash after your first deposit. This is a percentage of your first deposit in bonus money, often doubling your betting balance. 

Joya Casino's welcome bonus is worth up to £25,500 across your first four deposits. That's a nice chunk of change of the casino's money that you can bet with. However, it's worth noting that bonus money comes with minimum wagering requirements and is only valid for 15 days after receiving it.

So, once you activate your welcome bonuses, you must start using them immediately. Below, we've broken down the structure to show you how to maximize your earnings from the get-go.

  • 1st Deposit Bonus: Joya boosts your initial deposit by 150% for between £30 and £1,000. Bonus cash must be wagered 35x within 15 days of receiving it. 
  • 2nd Deposit Bonus: Joya boosts your second deposit by 200% for amounts between £30 and £1,500. Bonus cash must be wagered 60x within 15 days of receiving it. 
  • 3rd Deposit Bonus: Joya boosts your third deposit by 250% for amounts between £30 and £2,500. Bonus cash must be wagered 80x within 15 days of receiving it. 
  • 4th Deposit Bonus: Joya boosts your fourth deposit by 300% for amounts between £30 and £3,500. Bonus cash must be wagered 100x within 15 days of receiving it. 

Although £25,500 is expensive, the wagering requirements and time limits are strict. Wagering and time limits are normal, but they're not always as high and limited. So, depending on your budget and gambling style, the welcome package may or may not be that attractive.

Free Spins

For slot players, free spins are always welcome. Daily free spins often bring players back to the casino every day. Joya Casino offers free spins in some circumstances. Most notably, it has a special promotion for newly registered players. When you first sign up, you can claim 50 free spins on selected titles. 

The main catch is that there are wagering requirements and limitations again. Firstly, the promotion must be activated with a £30 minimum deposit. Plus, any winnings from a free spin must be wagered 35x before you can cash out. The maximum cash out for your winnings is £50. 

While the limitations are strict, the Joya Casino free spins allow you to play different games you might not have tried before. Plus, the wagering requirements mean that you have the chance to hit a big win. Combining this with the welcome package can give you good value for your money. 

Weekly Cashback

Weekly cashback offers are some of our favourite types of bonuses. Why? Mainly because they give you back some of the money lost during the week. Unfortunately, even the best gamblers hit losing streaks where we end up in the red. 

The site's top no-deposit bonus is its 20% weekly cashback promotion. When you incur losses over seven days (with no withdrawals), you can claim back 20% of the money lost. Cashback is usually paid on Mondays. 

Cashback is deposited into your account as real cash, not as points or free spins, which is another bonus. The best part is that there are no wagering requirements on this money. However, there is a maximum cash-out limit of £500, so any access must remain in your account for playing. 

This type of offer is common for an online casino. However, the standard percentage is usually closer to 10%. So, you can get more value by playing at Joya, even when you're losing. 

Crypto Bonus

Joya Casino accepts multiple cryptocurrencies. It also runs a special Crypto Friday Boost. The promotion offers a 200% crypto deposit bonus every Friday worth up to £1,500. You must deposit a minimum of £30 to be eligible for the promotion. 

As you might have expected by now, this bonus also comes with requirements. Firstly, the bonus boost cash must only be wagered 30x on slots and keno. So, you won't be able to use it for traditional casino games or the live dealer options. Since slots are the most popular games for many, this is okay. 

However, the good news is that your winnings have no maximum cash-out limit. If you hit it big on one of the slots, the total winnings will be available to withdraw and spend as you please. 

Top Joya Casino Features 

These days, you can find plenty of casinos with extensive game catalogues and solid bonuses. The main differentiators are often the unique features that each site provides. If you still need convincing about Joya Casino after reading about the games and promotions, its features will always be there for you. 

Joya offers several quality features that make the gaming experience slightly more enjoyable. It has some unique aspects we have yet to see on other casino websites. Here are some of the most noteworthy features. 

VIP Program

Joya Casino has an excellent VIP program. It's an invite-only scheme that allows designated players to join based on their activity and spending. Once you receive your invitation to the VIP program, you enter at the base level called Lucky Gambler. From here, you'll start to benefit from exclusive VIP bonuses. 

Here are some of the standard promotions that all VIP members get: 

  • Daily Bonuses: Unlike standard members, VIPs get exclusive access to free spins, loyalty bonuses, and daily, weekly, and monthly cashback offers. 
  • Account Manager: Every VIP gets access to a personal account manager to help them with any queries about their casino experience. 
  • VIP Events: VIPs receive invitations to special tournaments and events. You can enjoy the same events from Players Club VIP.
  • VIP Programs: Joya continually improves its VIP program and offers new bonuses and experiences to members at different levels. 
  • Rapid Response: VIP members get priority service from their account manager, so any requests you have will be resolved as quickly as possible. 
  • Lifetime VIP Membership: Once you become a member of the exclusive club, you're a VIP for life. You won't have your VIP membership revoked once you remain a casino patron. 

There are four VIP levels. You can move through the ranks by making regular deposits every month. Joya Casino evaluates its VIPs on the first day of every month based on the previous month's activities. If your numbers meet the criteria for the next level, you may receive a VIP promotion.

On the other hand, if your account is deemed inactive for a month, you can be demoted by one level. However, you will retain that status once you're a VIP. The lowest grade you can go to is Lucky Gambler. 

The specific rewards are different at each VIP level. Here's a breakdown of what you can expect:

Level1: Lucky Gambler (£3,000 monthly deposit or more)

  • 70% loyalty bonus
  • 20% weekly cashback offer (£700 maximum cashout)
  • 9% monthly cashback offer
  • 50 free spins (on selected titles)
  • £200 appreciation chip

Level2: High Roller (£5,500 monthly deposit or more)

  • 80% loyalty bonus
  • 20% weekly cashback (£800 maximum cashout)
  • 15% monthly cashback
  • 70 free spins (on selected titles)
  • £300 appreciation chip

Level3: Jackpot Wizard (£10,000 monthly deposit or more)

  • 90% loyalty bonus
  • 20% weekly cashback (£900 maximum cashout)
  • 25% monthly cashback
  • 90 free spins (on selected titles)
  • £500 appreciation chip

Level4: Casino Conquer (£20,000 monthly deposit or more)

  • 100% loyalty bonus
  • 20% weekly cashback (£1,000 maximum cashout)
  • 35% monthly cashback
  • 110 free spins (on selected titles)
  • £700 appreciation chip

Terms and conditions, such as wagering requirements and cashout limits, are applied to most of these promotions. We recommend reading the fine print on the casino's website to ensure you fully understand the rules. 

Joya Casino's customer VIP manager, Skye, is available via email or chat to review further details about the program. For more information, you can also review some valuable FAQs on the VIP webpage. 

24-Hour Support

Most casinos have support teams that assist if you have problems with a deposit or a game isn't functioning. However, the industry-standard response time can be up to two days. Joya Casino offers exceptional Support with its 24/7 support line. 

Alternatively, you can send an email if your issue is a manageable one. Customer support agents are available in different languages, too, accommodating players from around the world. While you might think customer support is optional, you'll appreciate a quality team if you encounter problems. 

Mobile Optimization

When reading through other customer reviews of Joya Casino, we noticed some criticism because of a lack of a casino app. However, we recommend ignoring this. Most top casinos don't have mobile apps, at least not for playing standard games or accessing your account. 

Instead, they opt to optimize their websites for mobile users fully. So, you access your account through a web browser on your phone or tablet. This way, you don't have clunky apps that need regular updates taking up valuable memory on your device. 

Joya Casino works just as well on your phone as on a computer. Since many gamblers like to play while on the move, the casino's developers have ensured it operates seamlessly on Android and iOS devices. 


One of Joya Casino's unique features is its campaign mode. At any given time, at least a couple of live campaigns are usually available. These limited-time tournaments allow you to win a share of a prize pool between specific dates. 

A particular game company sponsors most campaigns. So, any games part of the campaign are from that studio. 

Not all campaigns are tournaments, though. Some are more like promotions. For example, you may have free bets on games from a specific studio during a given period. These campaigns often include other bonuses, like prize giveaways or bonus winnings. 


Another unique aspect of Joya Casino is its efforts to create an online community. Members are encouraged to connect with the site through various channels, like social media, email, instant messenger, WhatsApp, and Skype. From here, the casino communicates with you about promotions or new bonuses. 

Connecting with Joya Casino through their various channels is optional. If you don't want to communicate with them, you don't have to. 

Joya Casino Payment Options

Online gamblers should always consider payment options before joining a new casino. You must ensure you can deposit and withdraw money using convenient methods. Fortunately, Joya Casino's payment options include standard deposit and withdrawal methods. 

Deposit Methods 

You can deposit money to your Joya Casino account through several payment methods, including: 

  • MasterCard debit cards
  • Binance (Joya accepts multiple cryptocurrencies)
  • Paysafecard
  • Skrill
  • Neteller
  • Astropay
  • PIX
  • Jeton
  • CashtoCode

Deposits are usually instant and typically don't incur a fee.

Withdrawal Methods 

Joya offers similar withdrawal options: 

  • MasterCard debit cards
  • Binance
  • Paysafecard
  • Skrill
  • Neteller
  • Astropay
  • PIX
  • Jeton 
  • CashtoCode

Most withdrawals are processed within 24 hours. There are usually no fees, but you may have to pay extra for large withdrawals. 

Pros and Cons of Joya Casino 

To help condense our comprehensive review into a more bite-sized nugget, we've compiled a list of pros and cons. 


If you've got this far, you can tell there's much to like about Joya Casino. It's a big site and only falls short in a few areas. Now, let's look at the most significant pros we've found with Joya Casino. 

VIP Program

We covered this in great detail earlier in the review, so skim back for our full breakdown. Joya Casino has a fantastic VIP program that gives exclusive bonuses and offers to loyal members. Regular players may receive an invite to join the program at level 1. 

You can move through the ranks to level 4 with increased spending and activity. At each level, the benefits get better. Once you join the VIP program, you become a lifetime member.

Game Catalogue

With over 7,000 games in its catalogue, Joya Casino rivals virtually any casino for variety. It sources its games from leading studios so that you can expect consistent RTP rates and quality gameplay. 

Joya Casino holds games in the most popular categories, including slots, table games, and live dealer casino games. It's an excellent all-round website with games to suit every player. Some players consider this new gambling site as a Casino 2020 sister site.

Banking Options

Joya Casino accepts a wide range of banking options for deposits and withdrawals. The site also works with crypto partners and accepts up to 20 cryptocurrencies. Deposits and withdrawals incur zero fees, and transactions are processed quickly. Deposits are instant, and most withdrawals take 24 hours or less. 

Design and Layout

Joya Casino is a well-built website. It's fast, runs smoothly, and looks great. The site is straightforward to navigate, and you can easily find whatever you're looking for, whether it's game categories, promotions, or the Joya Casino login button. It's also got a Top Games tab to point you toward the hottest titles. 


Campaigns are a hybrid of tournaments and promotions. A specific game studio usually sponsors them and offers you prizes and bonuses for taking part. You will find this unique feature on only some other websites. 

24/7 Customer Support

Finally, the 24/7 customer support feature is a big plus. You never know when you might encounter an issue during a gaming session. When you do, you'll be glad to contact a customer support representative immediately through the live support portal. 


No casino is perfect. While Joya is one of the top new casinos on the market, it has its faults. Here are the primary issues we've found with the website. 

Bonus Wagering Requirements and Time Limits

Joya Casino has several great promotions on offer at all times. It has even more if you're a VIP member. However, most of the bonuses come with wagering requirements (usually 35x minimum), which diminishes their value somewhat. 

Many bonuses also come with time limits. To avail of your bonus cash, you usually have to spend it within a given period. While bonuses and time limits aren't unusual, Joya Casino's policies are stricter than many other casinos. 

Daily Promotions 

Standard members don't usually get access to daily promotions, like free spins and giveaways. This is quite unusual for a quality casino. That said, basic-level VIP members get immediate access to daily promotions. 

No Filter Option for Games

The downside to having such an extensive game catalogue is that finding certain take times can take time and effort. Joya Casino only allows you to filter games by provider. A more comprehensive filter would be a welcome addition to the site, allowing you to search by volatility, RTP rates, and other important game features. 

Is Joya Casino on GamStop? 

GamStop is a third-party software created for players to self-exclude from specific gambling sites. Gamblers typically sign up for GamStop when they're trying to cut down on playing time or if they're experiencing gambling problems. But, not all online casinos are partnered with GamStop. 

Is Joya Casino on GamStop? No, it's not, but this doesn't mean Joya Casino targets problem gamblers. The opposite is true. Rather than rely on a third-party operator, Joya Casino has a self-exclusion system that allows players to take a break whenever they choose. 

You can decide to self-exclude at any time for any length. Once you've chosen to do so, you won't be able to log into your account, deposit any money, or play any games. It's important to note that your account will be frozen for the entire time you've chosen. You can only reopen your account once the time has elapsed. 

The easiest way to self-exclude is to request it from the 24-hour support team via email or live chat. Alternatively, you can manually trigger a self-exclusion by clicking My Account, Responsible Gaming, and Self-Exclusion while logged in. 

Is Joya Casino a Safe Casino?

Safety should always be a primary concern when joining a new casino. Fortunately, Joya Casino is very safe in all areas. When assessing the safety of a casino, the first thing we recommend you look out for is a valid casino license. Without one, there's no guarantee that the site upholds any standards. 

Curacao eGaming licenses Joya Casino. If you've been gambling online for any length of time, you'll likely have come across this name. It's one of the most prominent casino licensing authorities in the online space. Curacao gives the stamp of approval to Jaya Casino regarding its fairness and payouts. 

The second safety feature we recommend people look out for on gambling sites is encryption. When a site is encrypted, it means that any data users share with the host is protected from potential cyber criminals. Joya Casino's site is SSL encrypted, keeping your information safe.

Finally, it's generally beneficial for a casino site to uphold a Know Your Customer (KYC) policy. This type of policy requires users to verify certain personal information. KYC policies were introduced to prevent identity theft, which was a problem when online casinos first became popular. 

Joya Casino Registration Process 

You'll be glad to learn that the Joya Casino registration process is as simple as possible. When you're on the home page, just look to the top right-hand corner for the Register button. It's bright purple and blue, next to the Login button, so you can't miss it. 

When you click Register, a pop-up window will appear, asking you to input basic information, such as your name, username, and country. Then, you'll be taken to a second page where you enter your password and date of birth. That's all the information you need to get the account up and running. 

Next, you'll receive a confirmation email to get you to verify your account. Joya Casino has a KYC policy. You may need to upload a copy of your ID or personal documents to confirm your identity. However, this information is used for security purposes only and won't be shared with third parties. 


By now, you should have a good idea of what you can expect from Joya Casino. So far, we've covered the games, bonus structures, and other essential features. However, we always want to provide the most comprehensive reviews possible. So, we've compiled a list of the internet's most frequently asked questions (FAQs). 

We hope to touch on it in the section below if we still need to answer one of your queries. 

Is Joya Casino legit?

Joya Casino is a legitimate online casino. It's fully licensed and regulated, having received its gambling license from Curacao eGaming. This is one of the most reputable authorities in the industry, so you can rest assured that Joya Casino is operating legally and fairly. 

The website is secured and has the necessary firewalls to protect your information when playing or using the site. Joya Casino also has KYC policies that require you to submit personal information to prevent identity theft. In terms of safety and security, the site leaves no stone unturned. 

In addition to safety, Joya Casino is legitimate in several other ways. From the games to the bonus features, it's a quality site that rivals any in the industry. 

Can you play Joya Casino for free?

If you want to win money, Joya Casino isn't free. To play for cash and prizes, you've got to set up an account and make a deposit. However, almost all 7,000 games on the Joya website have free demo modes. You can try out different slots to see if you like them before spending a penny. 

You can play demo modes as a non-member. Load up the casino webpage, choose a game, and give it a go. 

Why should you join Joya Casino?

Joya Casino is an excellent example of a modern casino that combines quality games with exciting features. It has a game catalogue that features over 7,000 different titles. To boot, the vast majority of these games come from some of the top game software providers in the industry. 

The site is smooth and easy to use, ensuring you can easily navigate the different game categories and check out the latest bonuses. You won't find a casino with better banking options. Joya Casino also accepts a range of different cryptocurrencies. Another fun feature is the invite-only VIP program for loyal players. 

Finally, Joya Casino has an excellent customer service team. Whatever problems you encounter, you can contact a customer service agent 24 hours per day. 

Does Joya Casino accept cryptocurrencies?

Joya Casino offers exceptional banking options, especially for cryptocurrency users. The site accepts 20 different cryptocurrencies. You can process transactions with less mainstream networks and the standard Bitcoin, Ethereum, and Litecoin. 

For example, the site accepts Dogecoin and Tether. Cryptocurrency casinos have increased in popularity significantly over the past few years. Joya Casino is one of the top crypto casinos in terms of its various payment options. 


Joya Casino is in good standing, having only started in September 2023. From the off, it has asserted itself as a potential major player in the UK gambling scene. It offers many great features, from its large game category to its multi-tiered VIP program. This is a fun casino for all types of players. 

Although Joya Casino is a solid gambling website with several excellent features, one of the main drawbacks is the minimum requirements for many bonuses and promotions. But, if you become a member of the VIP program, you'll gain immediate access to daily offers, like free spins. 

After just a few months in operation, Joya Casino is already competing with some of the top sites in the market. While it has some areas that could be improved, it has a lot to offer, and we have no doubt you'll enjoy your experience. Just make sure to read the fine print on the bonuses and promotions. 

£35700 Bonus
+ 50 free spins
🇬🇧 🇨🇦 🇩🇪 🇦🇺 🇳🇱 🇫🇷
+20% cashback
Play Now
✔️ Non-GamStop
Trust & Fairness
Games & Software
Bonuses & Promotions
Customer Support
4.8 Overall Rating

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Joya Casino Review UK – A Comprehensive Overview of Joya Casino
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